“When you’re taking over a team or a business or any form of leadership, I think the first thing you do is quality control,” Napier said. “What are the things that have nothing to do with our competition or opponent to try to address those things? This is an exercise we do each year.
How do we fix us? Self inflicted wounds kill production which kills profit. If you want to fix the team you have to fix yourself first. Culture beats Strategy.